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Example DiscussionPolicy Development

How do you balance policy comprehensiveness with readability?

Our legal team wants extremely detailed policies, but employees complain they are too long and complex to understand. How do you strike the right balance between being thorough and keeping policies accessible?

M
Make A Policy Team
January 14, 202691 views

1 Answers

This is a common challenge! We use a "layered approach" that has worked well: The main policy document contains the essential requirements at a high level (2-4 pages max). We then create detailed Standard Operating Procedures (SOPs) or guidelines as separate documents for those who need the granular detail. For employees, we also create one-page "Quick Reference Guides" with the key points. This satisfies legal requirements while keeping the core policy accessible to all staff levels.

M
Make A Policy Team
January 14, 20260

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